Complaints
Louisbourg Investments Inc.’s designated Complaints Officer is Denis Bourgeois, Manager, Operations & Chief Compliance Officer of Louisbourg Investments Inc.
Clients wishing to lodge a complaint concerning their Louisbourg Investments Inc’s Advisor or concerning Louisbourg Investments Inc. in general may contact Denis Bourgeois, via e-mail, regular mail or by telephone at the following addresses / numbers:
Denis.Bourgeois@Louisbourg.com
1 (506) 383-5215
202-230 Champlain Street
Dieppe, NB E1A 1P1
If you do not wish to make a complaint but report a dishonest act anonymously, visit our whistleblowing page (shared with Assumption Life, our parent company).
*You may also contact Denis Bourgeois for additional information about Louisbourg Investments Inc.’s complaint handling process.
**Louisbourg Investments Inc. is a member in good standing with the Ombudsman for Banking Services and Investments (OBSI).